Salesforce Sales Cloud for Customer Relationship Management (CRM)

The world’s #1 CRM platform

Salesforce Sales Cloud is a cloud business solution for managing your customers and their journey. It gives all areas of your business – including marketing, sales, commerce, and service – a single shared view of your customers with one integrated CRM platform. With Sales Cloud, sales teams increase their productivity, fill pipelines with qualified leads, and close deals quicker from just about anywhere.

Big Bang’s team of expert Salesforce consultants has been working with the Force.com portfolio for many years, developing profound expertise on the Salesforce platform. We know how to best integrate Salesforce Sales Cloud with other platforms to help your business evolve and grow – seamlessly.

Read on to discover why 150,000 companies worldwide, both big and small, are growing their business with Salesforce.

PRODUCTION

FINANCE

RELATIONS

PROMOTIONS

© Big Bang All Rights reserved

Knowledge Management,
Documents,
Help Desk,
Wiki and Intranet,
Chat, Website,
Social Media and Sharing

Knowledge Management, Documents, Help Desk,
Wiki and Intranet, Chat, Website, Social Media and Sharing

African Leadership University

CRM solution for African Leadership University

CRM solution for African Leadership University

Big Bang was essential in creating and optimizing the ideal buyer's journey for African Leadership University's stakeholders.

“Big Bang went above and beyond our expectations and I am pleasantly pleased with their ability to research, talk to developers, and find the best solutions for our needs. Their team was responsive and when in doubt they would always pick up the phone to contact our tech leads, marketing managers, and other key project members of the ALU team. Having the Big Bang team be truly invested and accountable for our project has been awesome.”

– Justin MacDonald, Head of Marketing at ALU

BigBang dropshadow logo

Make strategic go-to-market changes and drive growth for your sales team with Salesforce Sales Cloud.

Salesforce Sales Cloud for Customer Relationship Management with Big Bang expert cloud consultants

bullet point

#1 Customer Relationship Management platform

Salesforce allows businesses to manage all their operations from one central location on a single, secure, and scalable platform that’s easy to customize.

bullet point

Shared information across all your departments

Salesforce is an online CRM solution that gives all your departments – including marketing, sales, commerce, and service – a shared view of your customers with one integrated CRM platform. By leveraging these roles, teams can share critical data and hone in on the important information required to do their best work.

bullet point

Modern user experience making it intuitive to use

Gaining employee buy-in to actually leverage the robust power of any software can be challenging for any business operator. With Salesforce Lightning the experience is initiative and the set-up fully customized to work for you and your team.

bullet point

Customizable, adaptable and modular

Extend your power to sell, service, and market with pre-integrated apps and compatible software on the Force.com AppExchange®. Create the experience your team needs to sell faster and get more done with this suite of market-leading products that increases revenues and decreases costs.

integration zuora

Our certifications

21 Salesforce Certifications

14
salesforce logo
Salesforce Administrator
1
salesforce logo
Salesforce Platform App Builder
1
salesforce logo
Salesforce Platform Developer 1
1
salesforce logo
Salesforce Sales Cloud Consultant
1
salesforce logo
Salesforce Service Cloud Consultant
1
salesforce logo
Salesforce Certified CPQ Specialist
1
salesforce logo
Salesforce Certified Pardot Specialist
1
salesforce logo
Salesforce Certified Pardot Consultant

Salesforce Sales Cloud Solutions

bullet point

Drive strategic growth

Streamline sales through customizable workflows that allow you to adapt processes with speed and precision, turning sales strategies into revenues.

bullet point

Integrate data from all sources into one system

Empower your sales teams with customer insights synced from third-party, on-premise, and legacy products so that you get a single-yet-full view of your business.

bullet point

Increase sales team efficiency

With high productivity processes and workspaces that eliminate time-consuming tasks like manual data entry, sales reps can spend more time focusing on their customers and selling.

bullet point

Make data-driven decisions

Embedded AI tracks performance, collecting, and analyzing data in real-time to identify roadblocks and opportunities in your sales pipeline.

bullet point

Capture leads and nurture customer relationships

Build a single 360-degree view of your customer with real-time visibility into customer activity, marketing engagement history, quotes, and AI-powered insights—all in one place, available on any device.

bullet point

Expand opportunities and create personalized interaction

With automated targeted outreach that leads to renewals, uncover opportunities to cross-sell and upsell with ease.

CRM training

We have helped them

Wow I like the breakdown detail of the project! thanks guys!

Jason Serfaty, IT & Special Projects Manager,

Thanks for your quick response here – you guys are doing a GREAT job!

Jacob Poole, Accounting Manager,

When I need Big Bang ERP to tackle a problem they are extremely responsive. It’s not a matter of 24 hours and they will reply, it’s done within the next few hours, and they keep me in the loop the whole way. I would have no hesitation whatsoever in recommending Big Bang ERP to anyone.

Laurent Fayen, ,

Big Bang ERP proposed the exact solutions I needed, and what they delivered was elegant and clean.

Joseph Rishe, Financial Analyst and Business Systems Analyst,

“In my almost 30-year career, I have been involved with many implementation projects in so many various fields. Although I have worked with very skilled resources in the past, I can’t remember ever having such a professional and remarkable support as I did with your organization.”

Stephane Paradis, General Manager,

crm training

The ultimate leverage of Salesforce with Big Bang expertise

Big Bang’s team of trusted business advisors can help you get the most out of Salesforce from BSA (Business System Analysis). Big Bang’s team of expert consultants has been working with the Force.com portfolio for many years, developing sharp expertise on the Salesforce platform and how to best integrate Salesforce with other platforms and additional AppExchange® apps and solutions, to enable your business evolve and grow.

bullet point

Everything after the quote

With finances at the core of what we do, we can help develop your process for invoice, financial accountability, and ensuring inter-departmental communication. Big Bang’s consultants can help you do more with Salesforce than the rest.

bullet point

Every software has an advantage

With our extensive experience with FORCE.com platforms and apps, we’ll make responsible, unbiased suggestions based on your business’s needs and strategic roadmap.

bullet point

Ultra agile and adaptive approach

Salesforce is the #1 CRM in the world for a reason – it’s robust! But that shouldn’t mean you get overwhelmed with all of its potential. Let our experienced consultants simplify your account to get you the right information at your fingertips.

bullet point

Avoid common hiccups

We are so much more than a software reseller. We don’t just implement a new or improved platform; we consult, train, and support the best use and leverage of Salesforce. Since Salesforce is flexible to endless customizations, understanding which ones should, and shouldn’t, is critical to avoiding problems down the road.

Salesforce Sales Cloud: CRM Advantages

bullet point

Boost Sales Productivity

Sell from anywhere, anytime with an AI-powered CRM system. Increase sales productivity by more than 44%.

bullet point

Increase Lead Conversion

Close deals faster and sell smarter by having all the information you need in a single source. Increase lead conversion by more than 43%.

bullet point

Improve Overall Performance

Sales teams are more in sync, and the information they need is up to date and easily accessible. Offer customers what they need, when they need it.

bullet point

Better Communication

Connect your entire mobile workforce, especially valuable for field technicians, on a unified platform.

bullet point

Capture Sales Quicker

Grow your accounts faster, rapidly find new customers, and close deals more quickly, from anywhere.

bullet point

Maximize Revenue

With the help of this CRM software, you will be turning leads into sales in no time. Close more deals faster and collaborate instantly on what matters. Increase revenue by more than 37%.

bullet point

Retain Satisfied Customers

Offer an omni-channel customer experience that lends to faster, more responsive service across every channel and on any device resulting in increased customer satisfaction and retention.

bullet point

Adapt Quickly

Flexible platform helping you keep service operations as efficient as possible as business needs inevitably change.

BigBang dropshadow logo

Win and grow customers that last with a better sales experience with Salesforce Sales Cloud.

2023 Forbes Technology Council Official Member: Gabriel Tupula
2022 Forbes Business Council
2020 Growth List Accolade
Salesforce - Registered Consulting Partner
Great place to Work Certified 22-23
The Globe and Mail 2022 Report on Business Canada's Top Growing Companies

Get connected.

Reach us

Discover the Big Bang unbiased consultative approach with expertly trained and well-versed cloud specialists.

The Big Bang Experience®.

Maximize the success of your cloud business transformation with The Big Bang Experience®, our 7-step proven methodology. It is designed to implement cutting edge solutions seamlessly.

Enterprise Resources Planning

FINANCE

The single-source of truth lives here with all cumulative data in one system enabling visibility on reporting, finances, true ROI, operations and the consolidation of all business centers.

Manufacturing Resource Planning

PRODUCTION

Track visibility and traceability on the shop floor and optimize machine productivity and staff allocation. Maximize production while staying on top of the operating costs and considering demand planning, seasonality and lead time.

Professional Services Automation

PRODUCTION

Gain visibility in real-time on your customers and projects, including accuracy on staffing (time tracked vs. payments), allocation of resources and skill sets, project profitability and the proper forecast to staff at the right time.

Supply Chain Management

PRODUCTION

Optimize the layout and productivity of your shop floor and delivery routes for raw and finished goods, taking into consideration the units of measure, bins, purchase patterns, seasonality and other small details. Managing these logistics will keep your production organized and clear.

Human Capital Management

RELATIONS

Simplify the retention of your best talent with a 360-degree experience for your employees. Promote your Employee Value Proposition (EVP), track individual career paths and monitor performance reviews from one centralized system.

Customer Relationship Management

RELATIONS

Enable your sales force to go from reactive to proactive customer relationship management and clear pipeline forecasting. Dashboards and tasks will drive the customer journey so your team can focus on closing the deal.

Marketing Automation Software

PROMOTIONS

Actively promote your brand and upsell products and services to the right person at the right time with the right message.

Salesforce SalesCloud CRM

Complete the form to download your workbook today.

Become the master of your organization’s business systems – without a headache.

Salesforce SalesCloud CRM

Complete the form to download your workbook today.

Become the master of your organization’s business systems – without a headache.

Why are you contacting us today?

A Big Bang representative will contact you within 24-hours.

CERTIFICATIONS